SOPs and Documentation

All organizations, whether regulated or not, must have appropriate documentation to ensure their processes are predictable, controlled and high quality. The optimal way to achieve that is through a combination of:

· policy statements

· standard operating procedures (SOPs)

· work guidelines.

Kestrel believes that the best approach is to have a balance of SOPs and guidelines that reflect the organization’s practices and make sense for the environment in which they are used. Kestrel can help ensure that the regulatory documentation is complete and appropriate.